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Returns
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Returns are easy! If for some reason you are unsatisified with your purchase, you may send the unused portion of the product back within 30 days of your order and receive a full refund. Items older then 30 days may be charged a 25% re-stocking fee. We will issue you a full refund for the cost of the product minus your shipping charges. To send an item back, simply follow these steps: Return Merchandise Instructions:
We will not be responsible for shipping and handling on returned items. We recommend using UPS, FedEx or some other form of insured mail for returns as we can not be responsible for items that never make it back to our warehouse. Items that are older then 30 days will be charged a 25% re-stocking fee. ** Please note: ALL returns must receive an RMA (return merchandise authorization) number in order for the return to be processed. Please write your RMA number on the outside of your package. If an RMA number is not listed on the outside of your return, a 25% re-stocking fee will automatically be applied. Please log in to your account manager to receive an RMA number. All returns of "duplicate items" (items previously returned by the same customer from a previous order) are subject to approval. |



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